Berkana Retail Operations (Millys) Privacy Notice 

Compliant with Section 18 of the Protection of Personal Information Act (POPIA), Act 4 of 2013

1. Introduction

Berkana Retail Operations (Pty) Ltd (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in compliance with POPIA. This notice explains how we collect, use, and safeguard your data when you visit our website, millys.co.za 

2. Responsible Party Details

• Name: Berkana Retail Operations (Pty) Ltd
• Address: Farm De Kroon, N4 Highway, Machadodorp 1170
• Information Officer: Arnold le Roux
• Email: arnold.leroux@cmpm.co.za
• Phone:

3. Information We Collect

We may collect the following personal information: 

• Directly Provided: Name, email, phone number, payment details (via forms or account registration).
• Automatically Collected: IP address, browser type, device information, cookies, and usage data (e.g., pages visited).
• Third-Party Sources: Analytics providers (e.g., Google Analytics), social media platforms (if you interact with our plugins).

4. How We Collect Information

• Forms: When you subscribe, make a purchase, or contact us.
• Cookies: Small files stored on your device to enhance site functionality and track usage.
• Logs: Server logs capture IP addresses and browsing behaviour.

5. Purpose of Processing

Your data is used to: 

• Identify you
• Deliver requested services (e.g., process bookings or orders).
• Improve website performance and user experience.
• Send marketing communications (with your consent).
• Comply with legal obligations (e.g., tax compliance).

6. Legal Basis for Processing

• Consent: For non-essential cookies and marketing.
• Contractual Necessity: To fulfill orders or services.
• Legal Obligation: To meet regulatory requirements.

7. Voluntary vs. Mandatory Information

• Mandatory: Fields marked with an asterisk (*) are required (e.g., payment details for purchases).
• Voluntary: Optional fields (e.g., newsletter sign-up).
• Consequences of Not Providing Mandatory Data: Inability to complete transactions or use services.

8. Data Sharing

We may share your data with: 

• Service Providers: Payment gateways, hosting providers (under POPIA-compliant agreements).
• Authorities: Where required by law (e.g., fraud prevention).
• Third Parties: Only with your explicit consent.

9. Security Measures: How we protect your data

We implement safeguards such as: 

• Encryption: SSL/TLS for data transmission.
• Access Controls: Restricted access to sensitive data.
• Regular Audits: To identify and address vulnerabilities.

10. Your Rights Under POPIA

You may:

1. Access: Request a copy of your personal data.
2. Correct: Update inaccurate information.
3. Delete: Request erasure of non-essential data.
4. Object: Opt out of marketing or profiling.

Lodge a Complaint: Contact the Information Officer   

Submit Requests To: arnold.leroux@berkana.co.za

Response Time: 21 days (as per POPIA). 

11. Cookies and Tracking Technologies

• Essential Cookies: Required for site functionality (no consent needed).
• Non-Essential Cookies: Used for analytics/advertising (opt-in required).
• Manage Preferences: Adjust settings via our [Cookie Consent Banner] or browser controls.

12. Third-Party Services

• Analytics: By Google Analytics (review their privacy policy (https://policies.google.com/privacy)).
• Social Media: Plugins (e.g., Facebook, Twitter) may collect data independently.

13. Data Retention

• We retain data only as long as necessary:
• Transactional Data: 5 years (for tax compliance).
• Marketing Data: Until consent is withdrawn.

14. Automated Decision-Making

We do not use automated profiling that significantly affects you. 

15. Updates to This Notice

Changes will be posted here with an updated effective date. Material changes will be notified via email or website alerts. 

16. Contact Us

For questions, requests, or complaints: 

Information Officer: Arnold le Roux 

Email: arnold.leroux@cmpm.co.za 

Address: Millys, N4 Highway, Machadodorp, Mpumalanga

By using this website, you acknowledge reading this notice and consent to the processing of your data as described.